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Stress Free First-Time Home Buyer

Posted by Shirley Kim on July 17, 2018
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Dear Matthew Shinn,

We would like to take this opportunity to formally thank you for your outstanding services in finding us our new home. With being first-time home buyers, and unfamiliar with the real estate market, your expertise, knowledge and guidance created a welcoming environment which made hard decisions seem effortless. The journey of finding the perfect home can be extremely stressful and demanding, however, your patience and determination is what made the difference. From exploring short sales to micro-analyzing fully remodeled homes, you guided us into making the best decision with the evidence given. Simply put, you made us feel as if we were the only clients you were working with. Even with your busy schedule, you were always available via phone, text and email to answer any and all of our questions. You even took it one step further to spend the time to educate us rather than simply providing different options.

What we enjoyed the most was your absolute honesty and confidence in getting the job done. There are so many variables when buying a home and inevitable obstacles will arise, however, you handled those dilemmas head on and with extreme professionalism and poise.

Thank you for making our home buying experience the most of what it can be. Keep up the good work!

V. Cheung

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